I recently bought a new house and quite a few things needed upgrading / replacing. Deans has done fantastic work on all these things. Scheduling is fast and easy. They are able to come out quickly to assess it and give an estimate. And they can quickly schedule the service. All the technicians have been fantastic. Friendly, and quick and efficient. I am so glad I am a member and I will recommend Deans to anyone.
Matthew came for a general plumbing inspection. He was friendly and polite and even a little bit early for his appointment. That is a wonderful thing. He checked all the toilets and sinks, the water heater and water softener. All the while explaining what he was doing. He had some ideas on a few repairs but wasn't an alarmist about it. Things that just had to be done, sooner than later, but not immediately. The Dean's club membership is definitely worth it.
Eric B was awesome and informative. Today he came and gave us a rundown of our new homes air ventilation and Furnace/AC systems so we are all ready for winter and beyond. We had Dean's install a new furnace, ac and water heater at our previous home and they did such a wonderful job and so easy to work with we will only use them from now on. Thanks again for a wonderful experience.
I had Dean's come out a couple times for different services. Once to install venting for a bath fan and once for service for my furnace. There were no surprises in pricing and service was quick. Sam was the tech both times and he did a great job for both jobs. For the furnace, he diagnosed the issue within minutes of starting the work and got it up and running quickly. They had all the parts in the truck already. As far as the appointment, I requested service online, had a call back within 15 min and the tech was in my driveway an hour later. I would highly recommend Dean's.
Of the several electricians I contacted, Dean's offered by far the quickest dispatch time, which is great because my thermostat broke and wouldn't start my A/C at all. Given that temperatures are supposed to reach 98 degrees tomorrow, time was of the essence. Thankfully, Dean's had someone out within an hour. I worked with Seth, who was professional, helpful and knowledgeable. He ran a 'C' wire to our new smart thermostat and got it installed in about an hour at a reasonable price. I will definitely recommend Dean's to anyone who needs an electrician.
My AC stopped working during the heat wave. Another company came out to diagnose the issue, said it was electrical, and did not finish the repair. After waiting for more than a week, I finally called Dean's. I put in an electronic request, they called promptly and were able to fit me in within 24 hours. They even followed up with the request to contact me within 20 min of arriving (no one else did that!). The team came out, they found the problem the first guy couldn't fix and got my AC working in no time! Color me impressed. Super friendly, no frills, walked me through the issues and recommended next steps. I rarely schedule the next services the same day, but I did. Seth and Bryan were amazing! I will be calling them for any issues in the future.
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