Our 17 year old a/c died and Deans was able to get an electrician and a/c technician out really quickly which lead to a sales woman, Kelly, coming out the same day. She was great to work with and we ended up deciding on a new air conditioner, furnace and a mini-split to our 3 season room. our install scheduled sooner than I was expecting. The install crews, lead by josh, Trevor and Barry, showed up on time and got right to work. After talking with them I realized there might be a better alternative to the humidity in the basement than the original plan. They worked with the sales team and managers to make sure we got what we needed in the most efficient way. I was really impressed with how well the teams worked together and it ended up saving us a significant amount of money. From the service to sales to install, the process was really smooth. The other important thing to me was that they all spoke highly of the company and how they treat their employees. I would recommend Deans. - Jami & Erik Paulson

Got a new HVAC and Furnace. Also had air ducts cleaned. Superior service from scheduling someone to come to our home to diagnosing we needed a new HVAC unit, figuring out financing through them and then getting everything installed and ducts cleaned. Every single person that walked through our doors were extremely nice and seemed like they actually enjoyed their jobs and working for DEANS. We will gladly be calling them next time we need services at our home. Highly recommend. We had Ethan F., Kelly Robichon, and I can't remember who else came by our house but hopefully they'll still be rewarded for their amazing service. 301 walnut lane apple valley. - Savanna Marie Thomas

My AC stopped working during the heat wave. Another company came out to diagnose the issue, said it was electrical, and did not finish the repair. After waiting for more than a week, I finally called Dean's. I put in a electronic request, they called promptly and were able to fit me in within 24 hours. They even followed up with the request to contact me within 20 min of arriving (no one else did that!). The team came out, they found the problem the first guy couldn't fix and got my AC working in no time! Color me impressed. Super friendly, no frills, walked me through the issues and recommended next steps. I rarely schedule the next services the same day, but I did. Seth and Bryan were amazing! I will be calling them for any issues in the future. - Morgan

Ray was awesome! He explained the options, and made sure I knew exactly what I was paying for. Very professional, and I feel like he had my best interest in mind. Thanks Ray! - Karen Cabrera

Peder was great as have been all of my experiences with Dean's staff members. I needed to put in a 240v outlet for an air conditioner and he was on time, in fact, came a day earlier than the appt. I made which was great given the heat. Did a quick evaluation and was able to give me a good price for the work. They have yet to install but I have no doubt that it will be quality work like each time I have used their services. Plus that 10% off as a Dean's club member doesn't hurt! - Kim Milbrath

Brandon was very nice. He did diagnostics on my AC and gave me cost for multiple options. He was also thorough and explained all options and how it worked and if i did not he was patient until I was clear.. if all the employees in this company are as nice and helpful.. this company has not given up customer service and it is heart warming to have that still in our society. - Andi Portinga-Nelson

Jeff was very friendly, personable and thorough. He explained the problem and took pictures to illustrate why our air conditioner was longer working. He prepared 3 different possible solutions to resolve the problem and explained each one thoroughly. I was very satisfied with the time he took to make sure I understood all options and to answer any questions. - Anne Marie Bergstrom

Kelly was awesome! She was super helpful and knowledgeable! She was very thorough with her inspection and always made sure I understood her to the fullest extent - Edward Sales

Dean's came out as part of our annual plumbing maintenance plan. From setting up the appointment to having our service professional, Matthew L, in the home, the experience was great. Would highly recommend! - Kelly Bernards Johnson

This company is down right awesome. I had contacted them for the first time and they were out one day later. Our deans agent (Mike Braun) was extremely knowledgeable professional and courteous. He provided us with an estimate for services and was right in line with the actual costs. I highly recommend this company and will continue to use them moving forward. - Kyle Schoh

Great company. Love the ease of setting up appointment, their email/text reminder and tech picture and background. Brandon did a great job on furnace and checking vents... - Mark Geving