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Frequently Asked Questions

Dean’s Home Services has established itself as a leading and reliable provider of plumbing services, heating services and air conditioning services in Minneapolis. We employ only skilled and licensed technicians who would like to share some of the FAQ’s they encounter. We have general FAQ’s below or click the area you are looking for.

What are Dean's Home Services hours of operation?

We are available 24 / 7! You will never get an automated system when you call us. Our phones are always answered by live people that are here to help!

Is Dean's Home Services licensed and insured?

Yes, Dean’s Home Services is fully licensed and insured in the State of Minnesota.

Does Dean's Home Services stand behind their work?

Yes, Dean’s Home Services offers a 100% Satisfaction Guarantee on every installation and service repair.

Does Dean's Home Services have experienced service technicians?

Absolutely. All of our service technicians are licensed and highly trained. We have the best Minnesota plumbing and heating professionals in the business.

What does a Carbon Monoxide detector do?

Combustion creates (CO) Carbon Monoxide gas. This colorless, odorless gas can be lethal. If a furnace is out of adjustment then the CO produced by the combustion in your furnace can be left in your home. You can protect yourself with a CO detector installed in your furnace room. If the detector indicated any build-up of CO, you will be warned. Then an immediate call to Dean’s technicians will bring our professional technician to your door to help!

What do I do in an emergency?

Dean’s Home Services team of professionals is able to help you with all types of home emergencies. We’re available by phone 24/7. We believe that an emergency is any issue that may be a cause of immediate or extreme personal inconvenience or harm to your family or to your home. We like to think that we are in the indoor comfort business. In other words, if your heat, hot water or air-conditioning causes you to feel uncomfortable give us a call.

What is the advantage of a having a Dean's Club Membership?

Our Dean’s Club Membership is the best gift you can give your home. Preventive maintenance is the best way to avoid costly breakdowns and repairs, while providing greater energy savings, ensuring maximum system life, and making sure your home systems are performing in top condition.

What services does Dean's Home Services offer?

Dean’s has been helping Minnesota home owners with their houses for over 25 years. Dean’s specializes in plumbing, heating and air, electrical, drains and duct cleaning.

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Teamwork Makes the
DEAN'S Work
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HOW DEAN’S IMPROVES PEOPLE’S LIVES
Dean's Home Services technician
Female & minority-owned business

We pride ourselves on being a female- and minority-owned company that's served the Twin Cities since 1996.

Female & minority-owned business

We pride ourselves on being a female- and minority-owned company that's served the Twin Cities since 1996.

Family Owned & Operated

Our customer service is backed by our family values. When you work with us, you'll be treated like a member of the Dean's family!

Family Owned & Operated

Our customer service is backed by our family values. When you work with us, you'll be treated like a member of the Dean's family!

Over 100 years of experience in each trade

From HVAC to plumbing to electrical, our team has the experience to do it all! For jobs big and small, we'll get it done right.

Over 100 years of experience in each trade

From HVAC to plumbing to electrical, our team has the experience to do it all! For jobs big and small, we'll get it done right.

Committed to customer satisfaction

Our team puts customers first in everything that we do. We'll work tirelessly to ensure you're satisfied with our service!

Committed to customer satisfaction

Our team puts customers first in everything that we do. We'll work tirelessly to ensure you're satisfied with our service!

Highly qualified technicians

We believe in being the best, so we only work with the best! All of our professionals provide top-quality workmanship.

Highly qualified technicians

We believe in being the best, so we only work with the best! All of our professionals provide top-quality workmanship.

Fast, clean & professionally dressed crew

When we arrive at your home, we'll always be dressed professionally with a smile on our faces and ready to get to work.

Fast, clean & professionally dressed crew

When we arrive at your home, we'll always be dressed professionally with a smile on our faces and ready to get to work.

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Customer Satisfaction is our #1 Priority What Dean’s Customers are saying
I recently bought a new house and quite a few things needed upgrading / replacing. Deans has done fantastic work on all these things. Scheduling is fast and easy. They are able to come out quickly to assess it and give an estimate. And they can quickly schedule the service. All the technicians have been fantastic. Friendly, and quick and efficient. I am so glad I am a member and I will recommend Deans to anyone. Mark B.
Matthew came for a general plumbing inspection. He was friendly and polite and even a little bit early for his appointment. That is a wonderful thing. He checked all the toilets and sinks, the water heater and water softener. All the while explaining what he was doing. He had some ideas on a few repairs but wasn't an alarmist about it. Things that just had to be done, sooner than later, but not immediately. The Dean's club membership is definitely worth it. Susan M.
Eric B was awesome and informative. Today he came and gave us a rundown of our new homes air ventilation and Furnace/AC systems so we are all ready for winter and beyond. We had Dean's install a new furnace, ac and water heater at our previous home and they did such a wonderful job and so easy to work with we will only use them from now on. Thanks again for a wonderful experience. Jayme K.
I had Dean's come out a couple times for different services. Once to install venting for a bath fan and once for service for my furnace. There were no surprises in pricing and service was quick. Sam was the tech both times and he did a great job for both jobs. For the furnace, he diagnosed the issue within minutes of starting the work and got it up and running quickly. They had all the parts in the truck already. As far as the appointment, I requested service online, had a call back within 15 min and the tech was in my driveway an hour later. I would highly recommend Dean's. Dan P.
Of the several electricians I contacted, Dean's offered by far the quickest dispatch time, which is great because my thermostat broke and wouldn't start my A/C at all. Given that temperatures are supposed to reach 98 degrees tomorrow, time was of the essence. Thankfully, Dean's had someone out within an hour. I worked with Seth, who was professional, helpful and knowledgeable. He ran a 'C' wire to our new smart thermostat and got it installed in about an hour at a reasonable price. I will definitely recommend Dean's to anyone who needs an electrician. Michael Y.
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At Dean’s Home Services, we have over 100 years of combined experience in each of our service lines, so we know what we’re talking about. Let us share our knowledge with you through the helpful tips, tricks, and advice found in our blog!