deans-home-services

Covid-19

The safety and well-being of our team members and customers is at the forefront of what we do. In this time of uncertainty and concern, I want you to know that we are doing everything possible to ensure our team members and customers are safe. On Monday, March 15, 2020 our office staff started working remotely so that we can minimize exposure and contact for them and others. In addition to this, we have implemented specific guidelines to our in-field team members to ensure that they also are as safe as possible. I want to share with you what we are doing:

  • Our call center began phone screening all customers to reduce the likelihood of any employees servicing the home where someone is sick or has been traveling out of the country.
  • Any employee who is sick or has symptoms will stay home from work to prevent exposure to others.
  • We have sanitizing spray and wipes and our team is instructed to use these where they feel it’s needed and to wash their hands frequently.
  • We have provided latex gloves and masks for all field personnel.  The intention of this is that every field employee will wear gloves on every service call and change them out after each home visit.
  • We have instructed our employees to not shake customers or other employees’ hands and avoid all physical contact with others.
  • We have communicated not to have customers or anyone else handle our employee’s iPads and phones.  We want all the field personnel to obtain each customer’s consent to initial for them on the iPads and phones.  Our team member will notate that each customer gave consent for them to initial on their behalf in the invoice details.

Again, we do not want to put anyone in an unsafe or unhealthy situation.  If any employees feel unsafe entering a home, we have asked them to call their supervisor. Thank you for your patience and understanding as we all navigate through uncertain times. If you have any questions, concerns or suggestions regarding our plan, please reach out to us.

Sincerely,
Jeremy  And Stephanie
Owners of Dean’s Home Services

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Teamwork Makes the
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HOW DEAN’S IMPROVES PEOPLE’S LIVES
Dean's Home Services technician
Female & minority-owned business

We pride ourselves on being a female- and minority-owned company that's served the Twin Cities since 1996.

Female & minority-owned business

We pride ourselves on being a female- and minority-owned company that's served the Twin Cities since 1996.

Family Owned & Operated

Our customer service is backed by our family values. When you work with us, you'll be treated like a member of the Dean's family!

Family Owned & Operated

Our customer service is backed by our family values. When you work with us, you'll be treated like a member of the Dean's family!

Over 100 years of experience in each trade

From HVAC to plumbing to electrical, our team has the experience to do it all! For jobs big and small, we'll get it done right.

Over 100 years of experience in each trade

From HVAC to plumbing to electrical, our team has the experience to do it all! For jobs big and small, we'll get it done right.

Committed to customer satisfaction

Our team puts customers first in everything that we do. We'll work tirelessly to ensure you're satisfied with our service!

Committed to customer satisfaction

Our team puts customers first in everything that we do. We'll work tirelessly to ensure you're satisfied with our service!

Highly qualified technicians

We believe in being the best, so we only work with the best! All of our professionals provide top-quality workmanship.

Highly qualified technicians

We believe in being the best, so we only work with the best! All of our professionals provide top-quality workmanship.

Fast, clean & professionally dressed crew

When we arrive at your home, we'll always be dressed professionally with a smile on our faces and ready to get to work.

Fast, clean & professionally dressed crew

When we arrive at your home, we'll always be dressed professionally with a smile on our faces and ready to get to work.

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Customer Satisfaction is our #1 Priority What Dean’s Customers are saying
I recently bought a new house and quite a few things needed upgrading / replacing. Deans has done fantastic work on all these things. Scheduling is fast and easy. They are able to come out quickly to assess it and give an estimate. And they can quickly schedule the service. All the technicians have been fantastic. Friendly, and quick and efficient. I am so glad I am a member and I will recommend Deans to anyone. Mark B.
Matthew came for a general plumbing inspection. He was friendly and polite and even a little bit early for his appointment. That is a wonderful thing. He checked all the toilets and sinks, the water heater and water softener. All the while explaining what he was doing. He had some ideas on a few repairs but wasn't an alarmist about it. Things that just had to be done, sooner than later, but not immediately. The Dean's club membership is definitely worth it. Susan M.
Eric B was awesome and informative. Today he came and gave us a rundown of our new homes air ventilation and Furnace/AC systems so we are all ready for winter and beyond. We had Dean's install a new furnace, ac and water heater at our previous home and they did such a wonderful job and so easy to work with we will only use them from now on. Thanks again for a wonderful experience. Jayme K.
I had Dean's come out a couple times for different services. Once to install venting for a bath fan and once for service for my furnace. There were no surprises in pricing and service was quick. Sam was the tech both times and he did a great job for both jobs. For the furnace, he diagnosed the issue within minutes of starting the work and got it up and running quickly. They had all the parts in the truck already. As far as the appointment, I requested service online, had a call back within 15 min and the tech was in my driveway an hour later. I would highly recommend Dean's. Dan P.
Of the several electricians I contacted, Dean's offered by far the quickest dispatch time, which is great because my thermostat broke and wouldn't start my A/C at all. Given that temperatures are supposed to reach 98 degrees tomorrow, time was of the essence. Thankfully, Dean's had someone out within an hour. I worked with Seth, who was professional, helpful and knowledgeable. He ran a 'C' wire to our new smart thermostat and got it installed in about an hour at a reasonable price. I will definitely recommend Dean's to anyone who needs an electrician. Michael Y.
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At Dean’s Home Services, we have over 100 years of combined experience in each of our service lines, so we know what we’re talking about. Let us share our knowledge with you through the helpful tips, tricks, and advice found in our blog!